> ## Documentation Index
> Fetch the complete documentation index at: https://docs.churningtracker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chrome extension

> Capture order details at checkout instead of copy-pasting from confirmation pages.

The Churning Tracker Chrome extension reads order details directly from supported retailer pages and sends them into your account in one click.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/churningtracker/images/screenshots/extension-popup.png" alt="Chrome extension popup on a Best Buy checkout page" />
</Frame>

## Install

1. Open the [Chrome Web Store listing](https://app.churningtracker.com).
2. Click **Add to Chrome**.
3. Pin the extension to your toolbar for easy access.

## Connect to your account

1. Click the extension icon.
2. Click **Sign in**.
3. Authorize the browser session against your Churning Tracker account.

Once connected, the icon turns green on supported pages.

## Supported sites

* **Best Buy** — order confirmation and order history pages
* **Rakuten** — captures cashback orders

More retailers are added regularly. If a retailer you use isn't supported, let us know at [support@churningtracker.com](mailto:support@churningtracker.com).

## How it works

<Steps>
  <Step title="Place your order">
    Shop and check out normally. No need to do anything during the purchase.
  </Step>

  <Step title="Open the order confirmation">
    On the confirmation or order details page, click the extension icon.
  </Step>

  <Step title="Review captured data">
    The popup shows the parsed retailer, order number, line items, totals, and tracking (if available).
  </Step>

  <Step title="Pick the order context">
    Choose the order type, retailer account, account owner, credit card, and buying group (if applicable).

    <Frame>
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/churningtracker/images/screenshots/extension-context.png" alt="Extension order context selector" />
    </Frame>
  </Step>

  <Step title="Send to Churning Tracker">
    Click **Save**. The order appears in your **Orders** list, fully populated with line items.
  </Step>
</Steps>

## Tips

* **Pre-pick the context** on the popup before opening lots of order pages — your last selection sticks so repeat orders auto-fill.
* **Use the order history page** to backfill recent orders you forgot to capture at checkout.
* **Stack with email automation** — if both fire on the same order, duplicates are caught by retailer + order number.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Extension icon is gray on a checkout page">
    The site isn't yet supported, or the page hasn't fully loaded. Refresh and wait a few seconds.
  </Accordion>

  <Accordion title="Captured data is missing line items">
    Some retailers load line items lazily. Scroll the page to fully render the order before clicking the extension.
  </Accordion>

  <Accordion title="Sign-in keeps failing">
    Clear cookies for the app domain and sign in again. If that fails, email support.
  </Accordion>
</AccordionGroup>