> ## Documentation Index
> Fetch the complete documentation index at: https://docs.churningtracker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts

> Match every payout to its line items so misses get caught before they hurt margin.

Payouts are the income side of every order. Linking each payout to specific line items gives you a clean audit trail and accurate margin reporting.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/churningtracker/images/screenshots/payouts-list.png" alt="Payouts list view" />
</Frame>

## Payout tabs

The **Payouts** page splits into two tabs:

* **Buying groups** — payouts from BGs like BFMR, MaxOut, Cerebrum, etc.
* **Gift card resale** — payouts from gift card resale platforms

Cashback "payouts" appear directly on cashback orders themselves and don't need separate payout records.

## Log a payout

Go to **Payouts** → **New payout**:

1. Pick the buying group or resale platform.
2. Enter the payout amount, date, and payment method.
3. Link the line items this payout covers.
4. Save.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/churningtracker/images/screenshots/new-payout.png" alt="New payout form with line item linking" />
</Frame>

## Line-item linking

This is the feature that replaces VLOOKUPs and hidden spreadsheet errors.

When you log a payout, you select the specific **line items** it covers — not just an order. The system:

* Marks each linked item as paid
* Flags items still waiting on payout
* Pulls payout totals into [reporting](/reporting) profit calculations

<Tip>
  If a BG pays for part of an order now and the rest later, link only the paid items on the first payout. The remaining items stay flagged as unpaid until the second payout comes in.
</Tip>

## Audit unpaid items

To find line items still waiting on a payout:

1. Open the **Orders** page or the **Items** tab.
2. Filter for status not equal to **Paid**.
3. Cross-check shipment dates — anything delivered more than \~30 days ago without a payout is worth following up on.

## Payout statuses

* **Pending** — payout expected but not received
* **Paid** — payout received and linked
* **Disputed** — buying group claims an issue with the order

## Common questions

<AccordionGroup>
  <Accordion title="What if a BG sends a single payment for multiple orders?">
    Create one payout record and link line items across all the orders it covers. The total should match the deposit.
  </Accordion>

  <Accordion title="What if a payout is for less than I expected?">
    Log it for the actual amount received and link only the items that were paid. Leave the rest unpaid so they show up in your unpaid-items audit.
  </Accordion>

  <Accordion title="Can I bulk-link multiple line items at once?">
    Yes — the linking panel lets you multi-select items from the same order or filter across orders by retailer or date range.
  </Accordion>
</AccordionGroup>